Return & Refund
Welcome to the Return and Refund Policy page for Hudibaaba. This page outlines our policy regarding the return and refund of products purchased from our website. We want you to be completely satisfied with your purchase and we strive to provide a hassle-free experience in the event that you need to return a product.
Eligibility for Return:
To be eligible for a return, the item must be unused, in its original condition, and in its original packaging. Returns must be initiated within [number of days] days from the date of purchase.
Process for Return:
If you would like to initiate a return, please contact our customer support team with your order number and details of the item you wish to return. We will provide you with further instructions on the return process.
Return Shipping:
Customers are responsible for return shipping costs unless the item received is damaged or defective. We recommend using a trackable shipping service to ensure that the returned item is delivered to us.
Refund Process:
Once we receive the returned item and verify its condition, we will process the refund. Refunds will be issued to the original form of payment within [number of days] days of receiving the returned item. Please note that the refund amount may exclude any original shipping charges.
Exchanges:
We currently do not offer exchanges. If you would like to exchange an item, please initiate a return and place a new order for the desired item.
Exceptions:
The following items are not eligible for return:
- Gift cards
- Personalized or custom-made items
- Clearance or sale items (unless damaged or defective)
Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer support team immediately with your order number and details of the issue. We will arrange for a replacement or refund, depending on your preference.
Please note that any item damaged due to misuse or improper handling by the customer is not eligible for return or refund.
Changes to the Return and Refund Policy:
We reserve the right to modify or update this return and refund policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.
If you have any questions or concerns regarding our return and refund policy, please feel free to contact us. We are dedicated to addressing any issues promptly and transparently.
Thank you for choosing Hudibaaba for your home organization needs.